Careers

Twintec Services & Renovation (TSR) : Purpose of the Role

Generate leads, opportunities & measurable revenue & profit for Twintec via TSR solutions in the UNITED KINGDOM & IRELAND market, ensuring projects are secured, executed efficiently, and deliver measurable value to clients while maintaining Twintec’s reputation for quality, innovation and safety.

Key Responsibilities

1. Commercial & Client Engagement

• Generate leads and opportunities for TSR solutions in the UK & Irl. market.
• Collaborate with Marketing to align lead generation campaigns with TSR solutions.
• Receive and review client enquiries, investigate solutions, and produce costings and quotations.
• Follow up quotations in a timely manner to secure profitable orders, positioning Twintec as the preferred contractor.
• Build and maintain long-term client relationships through regular meetings and site visits.
• Monitor market trends and competitor activities to refine Twintec’s positioning.

2. Project Management & Operations

• Ensure design requirements, drawings, and material approvals are obtained where necessary.
• Assign and manage TSR team members to carry out works.
• Liaise with Senior Operations Manager for additional labour resource requirements.
• On securing an order, produce required paperwork as detailed in won project flowcharts.
• Prepare and issue method statements and risk assessments as required.
• Ensure clear definition of scope of works and obtain written client agreement/instructions.
• Coordinate with Procurement and Logistics to ensure timely delivery of materials and resources.
• Oversea project from securing to completion, adding on site as required.
• Ensure all works comply with UK & Irl. regulations, HSE standards, and Twintec’s internal quality benchmarks.
• Identify potential risks in project execution (technical, financial, contractual) and escalate internally as required.
• Negotiate with suppliers and labour providers to obtain best pricing, service. Ensure strong relationships with external partners to support project delivery.

3. Reporting & Communication

• Provide General Manager with regular and frequent updates regarding projects as requested.
• Track and report on project profitability in conjunction with Finance Manager.
• Ensure all information is saved to GD and Hubspot and updated regularly.

Aftercare : Purpose of the Role

To lead and manage the Aftercare Program of Works, ensuring all activities are delivered in line with Twintec’s Aftercare Procedure , Defects Policy, and warranty requirements. The role safeguards client satisfaction, operational efficiency, and technical excellence by overseeing repairs, coordinating resources, QA, safety and maintaining professional communication with stakeholders.

Key Responsibilities

• Manage the Aftercare Program of Works and staff in line with Aftercare Procedure and Twintec Defects Policy and warranty requirements.
• Liaise with clients in a professional and timely manner; producing reports and advising on repairs.
• Prepare and issue method statements and risk assessments.
• Manage stock of aftercare repair materials and equipment with Logistics & Equipment Manager
• Ensure repairs are carried out in a timely, cost effective and technically appropriate manner.
• Produce and circulate weekly Aftercare program of works.
• Assist Senior Operations Manager for response and closure of NCRs when required.
• Negotiate best prices with suppliers and approve invoices.
• Clear defects in a timely organised manner