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Privacy Policy

How we use and care for your data

This website privacy policy describes how Twintec Group protect and make use of the information you give the company when you use this website (

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on the 7th June 2018


If you have any questions about this policy, please email or write to us at:

Twintec Group SARL
35, avenue John F. Kennedy
L-1855 Luxembourg
Grand-Duché de Luxembourg


We gather and use certain information about individuals in order to tailor our products and services and to enable certain functions on this website. Like most companies, we also collect information to better understand how visitors use this website and to present timely, relevant information to them. Your data is important to us, we respect your privacy, value and protect your details.

Information we gather

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Website usage data

How we use this data

Collecting this data helps us understand what visitors are looking for from our company, enabling us to deliver improved products and services.  We may use data for the following reasons:

  • To contact you in response to a specific enquiry/request
  • To customise the website for you
  • For our own internal data statistics

We will never release, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

How you remain in control of information about you

When you fill in a form or provide your details on our website, you will see a tick box asking you to opt-in to receive marketing emails from us. If you opt-in, we will send a follow up confirmation email with a link to your own personalised preference centre where you can select the type of emails you would like to receive from us. In every email we send you, we will always include an unsubscribe link so that you can stop receiving emails from us, should you wish. In addition to the unsubscribe link you can opt out at any time, using the following methods:

  • Visit your preference centre
  • Click the ‘unsubscribe’ link at the bottom of one of our emails to you
  • Send an email to:
  • Write to us at:

    Twintec Group SARL
    35, avenue John F. Kennedy
    L-1855 Luxembourg
    Grand-Duché de Luxembourg


We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.  All our data resides on secure servers hosted within the EU. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

We will store your data for a period of three years after which we will ask for your permission to continue storing and using it. You can request a copy of your data at any time by emailing

Cookies and how we use them

Cookies are small files which are stored on your computer. They are designed to hold a modest amount of data specific to a particular user and website.

Cookies enable our website to identify your computer as you view different pages on our website.

Using cookies we can tailor your experience with content, options or functions that are specific to you. They also enable us to collect information such as how many people use the website, the pages they tend to visit and how often.

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with the information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content or provide the functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you can set your web browser to refuse cookies. Unless you have changed your browser to refuse cookies, our website will issue cookies each time you visit it. To learn more about cookies and how they are used visit the ICO’s website

Related Pages

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